Extend Retail Access Across the Passenger Journey.
Mercury extends relevant retail across gates, corridors, arrivals, and dwell areas where another staffed concession is not practical.
Proven in Demanding Retail Environments.
9.8B passengers
36.7% of airport income is non-aeronautical
20+ airports / 100+ stores
$5K–$10K revenue/sq. ft.
39.4% Better+ transactions 7PM–7AM
10+ concepts / multiple categories
Time Pressure Turns Proximity Into Value.
Mercury places relevant products within the passenger’s available travel window.
“My phone is dead before boarding.”
"The store is behind me, I am not sure if it's open. My gate is boarding"
The product is accessible and within reach.
Purchase completed within the travel window.
Serve More Passenger Moments Without Another Staffed Retail Placement.
Coverage
Extend retail across gates, corridors, arrivals, and dwell.
Experience
Reduce time and distance to an essential purchase.
Economics
Capture concession value from underused space and unmet demand.
Customer testimonials
"Mercury transformed our brand presence in airports. The automated retail experience they created has driven a huge CPM value, tens of thousands of consumer engagements and incremental revenue."
"Deploying with Mercury was seamless. From installation to ongoing support, their team has been exceptional. Our passengers now have 24/7 access to premium brands across our terminals."
“Mercury executes very well in accordance with the terms and conditions of their Lease and is popular with passengers and employees alike. We have built a good working relationship with both the corporate and local management at Mercury.”
Turn Brand & Retail Strategy Into a Live Channel.
Mercury manages the process from fit and experience design through launch, fulfillment, service, measurement, and optimization.
Identify
Validate consumer need, occasion, channel opportunity, and the access gap.
Design
Align the brand, merchandise, price, message, and retail experience.
Launch
Activate the storefront, content, and the go to market plan.
Fulfill
Protect inventory, service, deployment, and product availability.
Measure
Make demand, engagement, conversion, and location evidence visible.
Optimize
Improve the message, assortment, placement, and next market action.
Take Your Brand Into the Passenger Journey.
Mercury gives brands a managed way to reach travelers through relevant purchase occasions - creating product discovery, trial, purchase, and measurable insight.
How is a location selected?
Mercury evaluates passenger flow, dwell, visibility, retail coverage, space, security, and commercial fit.
Who replenishes and services the format?
Mercury manages fulfilment, replenishment, and service through documented operating procedures and agreed service levels.
How is assortment determined?
Mercury matches product to passenger audience, occasion, gate area, daypart, and operator requirements.
How is success measured?
Sales, availability, uptime, location, daypart, service, and agreed concession or brand outcomes.